aitch Posted February 13, 2013 Report Share Posted February 13, 2013 My tenant has run up £150 of excess broadband usage and is refusing to pay for it. Any suggestions please Link to comment Share on other sites More sharing options...
Richlist Posted February 14, 2013 Report Share Posted February 14, 2013 We'll need more information. Normally tenants are responsible for their own bills and its nothng to do with the landlord. Whats your interest in this ? Link to comment Share on other sites More sharing options...
Mortitia Posted February 14, 2013 Report Share Posted February 14, 2013 Is this person a tenant on an AST or a lodger renting a room? Have you taken a deposit from this person? Mortitia Link to comment Share on other sites More sharing options...
Grampa Posted February 14, 2013 Report Share Posted February 14, 2013 Did he know there was a limit and does the contract make any referance to usage? Link to comment Share on other sites More sharing options...
aitch Posted February 14, 2013 Author Report Share Posted February 14, 2013 He is a lodger and I am the live in landlord, there is a clause in his contract states he must pay for any excess usage on utility bills. He was advised in October that the provider was changing. There was a limit in place for the broadband which would have been ample for 'normal everyday' use but he has been downloading films. I can only assume to to the volumne used that he has downloaded overnight and/ or during the day. When he signed his contract he said he was a high user and would pay for any extra usage, the contra. I have a deposit which would more than cover the cost. At his insistance, I have changed my plan which now ties me into unlimited usage for 18 mths this will also cost me an extra £10 per month, he is not expected to be with me after Oct this year. Surely he has a duty of care to find out what the ceiling on usage was and not just assume that it unlimited. My intention is to write to him stating that the usage is unreasonable and also invoice him for 'benefit of the doubt' 75% of the excess. Would this be fair? Link to comment Share on other sites More sharing options...
Melboy Posted February 14, 2013 Report Share Posted February 14, 2013 When he signed his contract he said he was a high user and would pay for any extra usage. As long as he was made fully aware of his obligations for additional costs as a high user then I don't see any problem with him meeting that cost. Link to comment Share on other sites More sharing options...
Mortitia Posted February 15, 2013 Report Share Posted February 15, 2013 Aitch - taking in what you have said ask him to pay as agreed in his contract of give him 1 weeks notice and take money from deposit. Simples in this case. Mortitia Link to comment Share on other sites More sharing options...
aitch Posted February 15, 2013 Author Report Share Posted February 15, 2013 Great - thank you everyone for your comments, you have been a huge help. Kind regards Aitch Link to comment Share on other sites More sharing options...
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