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Acura

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About Acura

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  1. My sentiments exactly RL. My husband and I disagree on this one as he feels we should be keeping them sweet. So I called the NRLA and asked them their advice, and they said the same as my husband ... we should compensate them. So I’ve gone back to the agent and asked her to find out what they are expecting. It grates me as we did everything we could to get it sorted. If we were living there we too would have been without heat all that time.
  2. Hello all. Our agent contacted us on the 10th March saying there was a problem with our boiler. It’s only 2 years old and under warranty, as well as us having a BG service agreement. We called BG and miraculously got an appointment for the next day only to find out when he got there he was only authorized to perform a service, not fault find and repair so he left. Tried to rebook but BG didn’t have any availability until end of April. The appointment I got was fluke - someone must have cancelled at the exact same time as I booked. Fast forward a few weeks ... we had an engineer out who s
  3. They are on the site where a pub used to be. The bottom flats are right next to the paths and roads. I’d not buy there personally.
  4. I don’t know if the it’s builder, receivers or investor. All I know is they’ve been empty a very long time. Don’t know if it’s cladding, and they are in Buckinghamshire
  5. I have alerts set up on Rightmove for the postcodes where I had rental properties. Had them set up for rent alerts, then when I was selling up, sales alerts. I’d not taken them down so got notification last week of two flats that had been reduced in one of the areas. When these flats were built at the end of 2018 they were selling them in the £300s. They’ve not all sold, so stood empty all this time. This is what the not-so-brand-new-but-never-lived-in flats are going for now. Shocking! The first picture is from 2018. The pictures have been taken down, but they are exactly
  6. How many stories do we have between us I wonder?! Don't even get me started on no-smokers and no-pets 😬 But yes, back in the day it was normal to provide everything. Ever-y-thing. I had one tenant who wanted bedlinen too but I drew a line at that. I did provide him with a mattress protector for the brand new mattress and a brand new pillow. When he stopped paying the rent (he lost his job) and I asked him to pay or leave I found a human-sized grease stain on the mattress and pillow where he slept with no bedlinen for however long he was there. Can’t remember now. Guess who had to mak
  7. When I bought my first rental in 1987 I provided everything. Not anymore. Like the others above have said, appliances can be, and often are, a huge pain and some tenants often expect ridiculous service with machines repaired or replaced overnight. Lots to learn about letting. Consider joining the NRLA which gives invaluable advice https://www.nrla.org.uk/
  8. I agree with you CoR. My husband less so as he tends to be more lenient. If we tell them ‘GSC or leave’ we will then be saddled with a void period (we won’t be able to show the house with them in it), all the costs of getting it re-let and GOKs what other costs we’d face. It’s our old home - a 4 bed detached property - so it’s a substantial rent we can’t afford to lose at the moment. So, we have little choice, but that doesn’t stop me being incredibly annoyed at the whole situation, not least because there’s the added “I don’t go to bed until 3 am so I refuse morning appoin
  9. I did see the link RL. Thanks, and sorry for not acknowledging it yesterday. This is more a case of them being petrified of the virus than being obstructive about access. There was a family emergency before Christmas so they had to go overseas to visit her family. They were gone far longer (5-6 weeks we believe) than we thought they would be so that caused a worry with security and temperatures. At least with constant nagging we got an inspection done during that period but they insisted they had a family member attend at the same time. Only issue we could see was they let the new sh
  10. We’ve found this https://www.gassaferegister.co.uk/help-and-advice/covid-19-advice-and-guidance/landlords/ We’ve made attempts to get the GSC arranged but the tenants refuse access to the house now. They’ll allow the inspector into the garage but not the house. Not a lot we can do other than document it all.
  11. Thank you Melboy. That’s very helpful. It makes sense to hear that about BG as they didn’t have any availability for almost 2 months when the agents first called. I wouldn’t put it past them if they didn’t log the calls our agent is saying she made. I will question this with them next week, and if I was given the wrong information I a) need to apologize to our agent, and b) get a refund for the GSC they won’t be doing. I have another question now though. What happens if tenants refuse to let the Gassafe engineer into the house to check the hob? They’ve said he can go in the garage
  12. Thank you Melboy. That’s very helpful. It makes sense to hear that about BG as they didn’t have any availability for almost 2 months when the agents first called. I wouldn’t put it past them if they didn’t log the calls our agent is saying she made. I will question this with them next week, and if I was given the wrong information I a) need to apologize to our agent, and b) get a refund for the GSC they won’t be doing. I have another question now though. What happens if tenants refuse to let the Gassafe engineer into the house to check the hob? They’ve said he can go in the garage
  13. Thanks RL. I rang the NRLA for advice and they said I’m legally required to have the GSC current at all times. If anything happened in that void period we would be liable - not the agents or BG. They also told me without a GSC my LL insurance would be invalid. Also said it’s a very serious situation the agent has put us in and in the future to consider doing things like this myself and ask for a management fee reduction. Emailed the agent and her response was she called BG but they didn’t have anything available before the 21st. According to the BG agent I spoke to there had been no
  14. We changed agents as the last lot were useless, and now it appears our new ones aren’t much better. Ugh. I reminded them on 23rd November the GSC was due in January 9th. On 1st December they booked it in but didn’t inform me either they’d booked it or the date. I chased again on the 15th December and reiterated the 9th Jan and got a reply back the next day saying it was booked in for the 21st Jan but they would ring for cancellations. No reply to any of my emails since so I rang BG myself. They would never have given an appointment AFTER the GSC was due but the earliest the
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