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kesm

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About kesm

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  1. I have done and they said: We are a members association and therefore do not instigate investigative procedures against our paying members What is that???
  2. So I raised a complaint for an inventory clerk to the AIIC. The AIIC emailed the clerk and asked them to assist me. Long story short, the clerk did not satisfactorily assist to the point that myself and the tenants are still unhappy with the inventory clerk's report. The AIIC did not really help us, bar emailing the clerk asking to assist us. The AIIC does not seem to have a proper complaint procedure in place. What can I do? Who can I contact to assist us please or complain? Thank you
  3. Hi all, I have been looking re what information I provided my tenant re storing the deposit. I stored it on time and I sent a screenshot from the scheme that shows the below information: URL of the scheme deposit amount deposit ID my full name date that I paid the deposit My email address I did not send any terms and conditions (was not aware of it, my bad). Can I be sued by the tenant? Can I send the T&Cs of the scheme now (it's been more than 30 days since the tenant was in the property)? How can I eliminate any risk of being sued? Thanks all
  4. Earlier this week the tenant issued me with a statutory declaration notice. DPS emailed me asking if I wanted to use their free Adjudicator service and I agreed. I just logged into DPS and saw the following: Tenancy suspended- Deposit pending court order. What on earth does that mean? Am I being sued? I am confused since i never had that before. Advice please? What do I do? Thank you
  5. I had a fixed term contract with my tenant, which is now a rolling contract with 2 months notice. If he doesn't pay the rent, do I issue him a section 21 notice or simply email him and state that he needs to leave after the end of the 2 months? I am trying to figure out if I should buy rent guarantee insurance with legal protection (which is very expensive nowadays) or if it is not worth buying it, cause of the shorter notice period?Thank you
  6. That's actually a good idea. Problem is that the new tenants have moved in already so the old ones could claim that the new ones damaged the property.
  7. Hi all I have hired an inventory company to do my check out report. I have seen that they are missing significant items in the report. They are ignoring my emails and they are not adding the items that should be added. For example, there is a cracked wall that has plaster board missing and they are refusing to add this to the check out report, although at their check in report the wall has no defects. Who can I complain about this to please? A body of some sort? Also what can I do? Help! Thank you all.
  8. Tenant asked me if they can have a small dog for their son. I had a dog before and I know that the house does smell. Reservation I have is what happens if they leave in a year when their contract ends cause their kid will change schools, and how easy it would be for me to clean it after they go. Also the dog may chew on carpets etc and it may be considered wear and tear cause they would have been in my house for 5 years. Advise please?
  9. Oh I saw the photos, and there are cleaning omissions. I am nowhere near the property so had to get a cleaning company and will have to get a handy man as well.
  10. Hi all, The tenant checked out and the inventory clerk advised that the property was not cleaned professionally and there were cleaning omissions, compared to the check in report. Moreover, the tenant did not replace a couple of lightbulbs and the fire alarm battery. Do I charge the Tenant for the cleaning company I hired to do the cleaning omissions and also for the handyman to replace the lightbulbs and fire alarm battery? Thank you
  11. Hi all, I have a new tenant and he would like a 2 year fixed contract for my property. I always had a 1 year with a 6 month break clause so unsure on the positives and negatives of the 2 year fixed. Please could you advise? Thank you
  12. Hi all, I have a tenant that renewed his TA. In it there is a clause that says she cannot give notice if 6 months from signing pass. She forgot that clause (she said) and gave me notice 3 months in. I said that she needs to wait for the 6 months to pass and then she can leave, or pay rent for those 6 months. She is pushing me to leave in 2 months time. Thoughts? Obvioulsy I am worried that I may not find someone in 2 months under this climate. Thanks
  13. Hi all, I have a question ... next door neighbour told my tenant that they will be doing refurb into their house and that they will come in contact with the party wall where 3-4 bolts will be drilled into the wall. The works will take 8-10 weeks. My tenants work from home and are not happy with those works happening. Also my tenants are worried about the work that will happen into the party wall and I am too! Any advice please? Can I stop my neighbour from drilling into the party wall? Thanks
  14. Hi all Does anyone manage a property that is not very close to where they live? How do they go about it? I.e. do you have a list of tradesmen and if something goes wrong you contact them to go and have a look at the problem? Also when the tenant leaves, I assume you get a check out clerk to do the inventory and do you arrange further cleaning with a cleaner if required? Where do you leave all the keys for the new tenants if for example the previous ones have lost some? Many thanks
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