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  1. I had rented out my house in Ottawa. There was a fire break out in the house last year. Since there was no one in the house at the time of the fire breakout, the tenants were saved. Since I had taken tenant insurance before renting it out, I contacted the insurance agent from whom I took the insurance. When I told him about this incident, he and his company were very willing to help us in this situation. They settled the entire claim, and there was no need for me to take money from my pocket. Me and my tenant were very much thankful to them as they helped as in this emergency situation. Has anyone faced a similar situation like this? Do share your experiences here.
  2. hi everybodyI had a burst pipe and internal leak in the hallthe insurance keep asking:We need to know the location of the leak to help us understand if this is an issue with an underground service pipe or internal plumbing. is the leak before or after the internal stop valve?from the insurance booklet it states:What is covered... g. Escape of water from, or the freezing of, fixed domestic water installations, or escape of oil from fixed domestic oil heating installations. What is not covered... • Loss or damage occurring when your home is unfurnished or unoccupied unless you have complied with the unoccupancy condition on page 43. • Damage caused by the escape of water from guttering, rainwater downpipes, roof valleys and gullies. • Where the escape of water causes, or is caused by subsidence or heave of the site on which your buildings stand or by landsliphttp://static.halifax.co.uk/assets/p...ons_policy.pdfnot too sure what it is covered any idea?regards
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