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I have a property rented through a local letting agent on a full management contract agreed at a 10 per cent fee. The contract commenced on 15 February 2015. Terms of business confirmed this and a statement and remittance to be sent quarterly. On the 27 May I received a statement and noticed that the management fee had been based on 12.50 per cent. I contacted the agent who agreed the fee and said it would rectified straight away. This has not yet been done, and neither has the mid term inspection. The tenant also states that the repair requests, which are minor, are often ignored and she has to chase the agent. The tenant is paying her rent on time, and is trying to build her credit score as apparently this was nil at inception. Again I was not told this and I do not have copies of any references or even the AST which expires on 15 August. Telephone calls always produce a promise which they fail to keep. Any suggestions would be appreciated, as I am new to this. Thanks.
Hi I have had a letting agent looking after my property for 1 year. In that time i have recieved 3 months of rents. Early on in the tenacny non payment of rent was down the the tenant. to overcome this problem the LA told me that he had managed to get the housing benefit due to the tenant paid direct to him and that he would redirect payment to my bank account However this is not the case and months of rent are still outstanding. I have called, text emailed and written to him. His responses vary from one excuse to another. Therefore I have decided that it now time to take back control of property It was the LA that originally found the tenant Firstly im a correct in saying that the contract is between myself and the tenant ? and that if i do not wish to have her as a tenant it is me, not the LA, that must go through the correct procedure for giving notice to quit ? I intend to visit the LA again this week to find out his terms and conditions about taking back the property Is there anything i should be aware of ? many thanks m