denirosdoll

If you see this post in time, the programme is repeating now (wed 25 march 8pm) on itv2, and will be on itv2+1 at 9pm

I think they said it was classed as 'malicious damage', but you can watch it on itv.com if you missed it. does your insurance cover malicious damage? By the way, meant to say before, i really empathise with your situation, this has to be the extreme kind of situation every landlord dreads happening. I wish you well in getting it sorted out.

There was a programme on tv last night New Homes from Hell (if you didn't see it you may be able to watch it on the internet, i'm pretty sure it was on ITV), where this exact scenario had happened to a couple who rented out a house. Their insurance did not cover the damage, but i'm not sure whether they only had ordinary household insurance or landlord insurance. Does your insurance policy documentation say if it's covered?