I have some questions Mr Khaalid Mohammed in reflection to your establishment and upon what you quoted above that I've attached below;
"Yes you are right that it cannot be an AST, however there will be a company agreement (as stated in my previous answer) between us as the company tenant and you as our landlord. Our contracts are in depth and state all that you need to know and once both parties agree they are signed. To put the landlord's mind at ease we pay 3-5 months rent in advance from the beginning once sign up has been completed."
Why is it I didn't get a written contract with yourself when you were appointed to manage my two properties including paymemt to carry out various works for them that is beyond deniable? Why is it that you cannot and won't provide an inventory checklist for each house (a basic requirement to insure letting practises is upheld)?
How can you justify a gas certificate being valid (especially in a text message) when it was signed off 10 days AFTER tenants had signed a tenancy agreement and moved into the property (stating it's normal practise in this business)? How is it Prestige Guaranteed Rental's didn't spot that another gas safety certificate was signed by a non registered gas engineer with a number of gas safety breaches visible? How is it that £11,000 was spent on my second property with a printed list of expenditure yet some of those works weren't carried out whilst the contractor YOU hired as shown evidence from texts to bank statements that £8,000 was paid? Where is that £3000? A kitchen that is hung on walls with two brackets with no drawers, sharp edges and a cuboard above the stove and another blocking the gas leaver, is that value for money and fit for purpose? You did inspect this of course.
How can you justify the works at my third house as completed and fit for HMO specifications when the fire doors were clearly not fit for purpose (given the gaps around the frame and using old door fittings) whilst there was no fire alarms per room fitted and no fire signs installed whilst the new boiler was fitted with no monoxide alarm and missing work required to the flute (just as the 2nd property which had NO flute)? And how is it justifiable to inform tenants to 'mind how you shower' after they reported leaks to you and then the kitchen ceiling caved in under the bathroom of which you advised them to collect water in a bucket until the repair is done without reporting to myself about it for over a month?
Why is it you stated in your rebuttal to your Property Redress Scheme you only had a "rent collect arrangement" yet clearly you were assigned to manage my properties? Why was there such an effort to provide contradicting invoices where your lawyer refuted one set to be the originals then you submit a second set as the originals of which didn't include any receipts? What sort of estate agent are you Mr Khaalid Mohammed?
If you don't wish to answer those in court then you know what to do, respond wisely to my lawyer with a satisfactory proposal. If you choose not to I'll continue where ever possible to seek answers and expose my ordeal all the way up the government regulating authorities and departments alongside the media and forums like this to reveal to wider audiences about your business (if one can call it that).
Mr Tony Vasiliou