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About kesm

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  1. That's actually a good idea. Problem is that the new tenants have moved in already so the old ones could claim that the new ones damaged the property.
  2. Hi all I have hired an inventory company to do my check out report. I have seen that they are missing significant items in the report. They are ignoring my emails and they are not adding the items that should be added. For example, there is a cracked wall that has plaster board missing and they are refusing to add this to the check out report, although at their check in report the wall has no defects. Who can I complain about this to please? A body of some sort? Also what can I do? Help! Thank you all.
  3. Tenant asked me if they can have a small dog for their son. I had a dog before and I know that the house does smell. Reservation I have is what happens if they leave in a year when their contract ends cause their kid will change schools, and how easy it would be for me to clean it after they go. Also the dog may chew on carpets etc and it may be considered wear and tear cause they would have been in my house for 5 years. Advise please?
  4. Oh I saw the photos, and there are cleaning omissions. I am nowhere near the property so had to get a cleaning company and will have to get a handy man as well.
  5. Hi all, The tenant checked out and the inventory clerk advised that the property was not cleaned professionally and there were cleaning omissions, compared to the check in report. Moreover, the tenant did not replace a couple of lightbulbs and the fire alarm battery. Do I charge the Tenant for the cleaning company I hired to do the cleaning omissions and also for the handyman to replace the lightbulbs and fire alarm battery? Thank you
  6. Hi all, I have a new tenant and he would like a 2 year fixed contract for my property. I always had a 1 year with a 6 month break clause so unsure on the positives and negatives of the 2 year fixed. Please could you advise? Thank you
  7. Hi all, I have a tenant that renewed his TA. In it there is a clause that says she cannot give notice if 6 months from signing pass. She forgot that clause (she said) and gave me notice 3 months in. I said that she needs to wait for the 6 months to pass and then she can leave, or pay rent for those 6 months. She is pushing me to leave in 2 months time. Thoughts? Obvioulsy I am worried that I may not find someone in 2 months under this climate. Thanks
  8. Hi all, I have a question ... next door neighbour told my tenant that they will be doing refurb into their house and that they will come in contact with the party wall where 3-4 bolts will be drilled into the wall. The works will take 8-10 weeks. My tenants work from home and are not happy with those works happening. Also my tenants are worried about the work that will happen into the party wall and I am too! Any advice please? Can I stop my neighbour from drilling into the party wall? Thanks
  9. Hi all Does anyone manage a property that is not very close to where they live? How do they go about it? I.e. do you have a list of tradesmen and if something goes wrong you contact them to go and have a look at the problem? Also when the tenant leaves, I assume you get a check out clerk to do the inventory and do you arrange further cleaning with a cleaner if required? Where do you leave all the keys for the new tenants if for example the previous ones have lost some? Many thanks
  10. Hi all, The estate agency I am dealing with told me the following: We require all properties to undergo a check on wiring and major appliances every five years plus annual PAT testing on small appliances plugs and sockets. Is the above a legal requirement? Many thanks
  11. Hi all. My tenants keep blocking the toilets and drains. We hired a company that cleaned the drains. When it happened again the estate agency suggested that we put a clause in the tenancy agreement that if they block the system again they will have to deal with it. They blocked one of the toilets, we hired a company who unblocked it and they found out that the tenants have flushed tampons, sanitary towels and wet wipes which is what caused the blocking and stated in the tenancy agreement that they should not be flushing it down the toilet. We bought them drain hole covers for the showers and kitchen but during the last inspection it was found that they removed them and there was a ton of food visible at the kitchen drains and hair down the showers. Now they contacted us again saying that they have to use drain cleaners every week and that the bathrooms smell of sewage in the morning. Is the responsibility for fixing this ours or theirs? Thank you
  12. Hi all My very difficult tenant is finally leaving. I asked him for a copy of the closing statements for the utilities but he is refusing to give them to me. How do I ensure he has paid all the bills before I release the deposit? Thank you
  13. Hi all My tenant wants to have the check in a day after his contract starts. Is that possible? I would think not cause at the day where the contract starts the electricity measurements have to be taken right? Can the check in clerk do the inventory without the tenant ? Many thanks
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