dfms

Thank you, very helpful comments.

Would add that salt blocks will be in region of c£20 p/m and LL perspective is that the water softener benefits long-life of white goods i.e. washing machine / dishwasher etc. As far as I can see the water softener doesn't contribute to the bath / shower.

It is top-end rent, yes, and tenant's perspective is that it's a matter of principle - the water softener is a fixture and fittings and wasn't mentioned at the time of advertising, nor at viewing. They attempted to negotiate the monthly rental which LL wasn't prepared to move on and tenant accepted this and agreed full asking price. Only when TA received was this brought to the tenant's notice and their perspective is 1) should have been mentioned before and 2) if you insist you want me to use it, fine, but you pay for it otherwise I don't need it considering it's a luxury/convience item. Is that helpful?

A water softener is installed at the property and in the TA there is a clause that the tenant "ensure that the water softener, if applicable, is operational throughout the Tenancy and to provide and fill the water softener with salt as and when necessary as specified in the written instructions". Potential tenant (not yet in property) has queried the TA and asked that the salt blocks be provided by the landlord as the tenant doesn't want to pay for these. Landlord advised that they would not be providing the salt blocks, to which the tenant replied, thank you but I won't use the water softener then. Your thoughts on this please from both LL and T perspective?